Shipping Policy

We normally prepare accepted orders in approximately 1–2 business days. After processing, estimated delivery takes 3–5 business days; this transit estimate is separate from preparation time and is not a guarantee.

This policy covers orders placed through this website where shipping is available at checkout. Destination, item, carrier, and applicable restrictions may limit service; any free shipping eligibility and charges are shown at checkout.

Please supply an accurate delivery address, email, and telephone number when ordering. Tracking information is supplied when available, and carrier scans may take time to update.

For a delayed or apparently lost parcel, contact us with the order number, checkout email, and tracking number so we can investigate. If tracking says delivered, check the delivery area and household before contacting us; for damage, preserve the packaging and send photos or video.

Email: castroaltagracia386@gmail.com
Mailing address: 209 W Fulton St, Alcoa, Tennessee, 37701, United States
Phone: (262) 759-1023